Kreation Studio Designs (Pty) Ltd Non-Refundable Policy

Effective Date: 26-10-2017

Thank you for choosing Kreation Studio Designs (Pty) Ltd for your design needs. This Non-Refundable Policy outlines the terms and conditions governing the non-refundable nature of our services. By engaging with Kreation Studio Designs (Pty) Ltd, you agree to adhere to the following policy:

1. Design Services: a. Kreation Studio Designs (Pty) Ltd provides a variety of design services, including but not limited to graphic design, web design, and branding.

2. Non-Refundable Deposit: a. To initiate any design project, a non-refundable deposit is required. The deposit amount will be communicated to you based on the scope and nature of the project. b. The non-refundable deposit secures your spot in our design schedule and covers the initial stages of the project, including consultation, concept development, and other preliminary work.

3. Scope of Work: a. Once the project scope is agreed upon and the non-refundable deposit is paid, the client is responsible for providing all necessary information, materials, and feedback as per the project requirements. b. Any additional work outside the agreed-upon scope may be subject to additional charges.

4. Cancellation: a. In the event of project cancellation by the client after the commencement of work, the non-refundable deposit is retained by Kreation Studio Designs (Pty) Ltd. b. Kreation Studio Designs (Pty) Ltd reserves the right to terminate a project if the client fails to provide necessary information, materials, or feedback within a reasonable timeframe.

5. Revisions and Finalization: a. The client is entitled to a specified number of revisions as outlined in the project agreement. b. Once the final design is approved, any further revisions or changes may be subject to additional charges.

6. Satisfaction Guarantee: a. Kreation Studio Designs (Pty) Ltd is committed to client satisfaction. We will make reasonable efforts to ensure that the final deliverables meet the client’s expectations within the agreed-upon scope.

7. Force Majeure: a. Kreation Studio Designs (Pty) Ltd shall not be held responsible for any delay, interruption, or failure in the provision of services due to acts beyond our control, including but not limited to natural disasters, acts of war, or other unforeseen circumstances.

By engaging with Kreation Studio Designs (Pty) Ltd, you acknowledge that you have read, understood, and agreed to this Non-Refundable Policy. This policy is subject to change, and any updates will be communicated to clients in a timely manner.

If you have any questions or concerns regarding this policy, please contact us at hello@kreationstudio.co.za

Thank you for choosing Kreation Studio Designs (Pty) Ltd for your design needs.

By: Tiyani Mbhalati – Managing Director

Kreation Studio Designs (Pty) Ltd